Slots / Mobile
This privacy policy explains exactly what data rezkibet collects when you access your account, deposit through OVO or ShopeePay, or reach out to our support team. We keep this policy straightforward so you know where your information goes and how to request changes at any time.
When you create or access a rezkibet account, we collect the information you submit directly — registration details, contact address, and the payment method you choose at the time of a transaction. If you fund your account through OVO or ShopeePay, we record the transaction reference and amount to reconcile your wallet balance; we do not store your e-wallet credentials or PIN. Bank Transfer deposits are logged against your account ID and matched to inbound bank references, again without storing your banking login details. We also collect device and session data automatically — the type of device, approximate connection region, and session timestamps. This helps us detect unusual access patterns and keep your account secure. Cookies are used to maintain your logged-in session and remember display preferences; they do not track activity outside rezkibet pages. Data we hold is kept only as long as your account remains active or as required to resolve an open support case. When you close your account, we follow a structured retention and deletion schedule. All data handling is subject to the jurisdiction in which access is permitted under local law.
Transaction reference and amount only — no wallet credentials stored
Deposit records matched to account wallet balance — login details never held
Inbound bank references reconciled to your account ID — no banking credentials retained
Device type, region signal and timestamps used for account security only
This policy covers data collected directly through rezkibet account access, wallet transactions and support interactions. It does not extend to third-party services you reach from our pages — those services operate under their own policies.
All data gathered at login, registration, session activity and account settings changes falls inside this policy. That includes email address, account ID and any contact detail you submit through the account form.
Deposit and withdrawal records processed through OVO, ShopeePay or Bank Transfer are covered here. We hold transaction references and amounts; we do not hold payment-method credentials.
Pages, game lobbies and support articles hosted on rezkibet are inside this policy's scope. Interaction data — pages visited, features opened — may be recorded for service improvement, not for sale.
External links, payment processors and game content studios each operate under their own data terms. Once you leave rezkibet or interact with an external processor, their policy applies, not ours.
You have practical options available to you at any time under this policy. Reviewing your stored account details starts in your account dashboard after login — the profile section shows the contact information and payment method records we hold against your account ID. If something is incorrect, you can update it directly through the account settings form or submit a correction request to our support team with your account ID as reference. For questions about what specific data we hold, you can raise a data enquiry through our live chat or email support route. We aim to respond to data enquiries through the same channel you used to contact us. If you want to request deletion of your account and associated data, the process starts with a written request via the support email — include your account ID and the email address on file. Deletion requests are processed according to our retention schedule and applicable local law requirements.
Log in and open the account dashboard. The profile section displays the contact details, registered payment methods and transaction history we hold for your account.
Edit incorrect information through the account settings form, or send a correction request via live chat or support email with your account ID included.
Contact us through live chat or email to ask what data we hold. We will respond through the same channel with specific information tied to your account ID.
Send a written deletion request to support email, including your account ID and registered email. Processing follows our retention schedule and local law requirements.
For any question about how your data is handled — or to start a correction or deletion request — these are the routes to reach the right team at rezkibet. Choose the channel that works for your situation; all three connect to the same support team.
Open the chat icon from any page on rezkibet to reach the support team directly. Suitable for quick data questions or to start an account correction request during active hours.
Send your enquiry to the support address listed in your account dashboard under Help. Include your account ID and registered email so we can locate your record without delay.
Many data actions — reviewing stored details, updating contact information, checking transaction records — are available directly inside your account without needing to contact support first.
We apply consistent handling practices across every point where your data is collected or used. Cookies, account security, retention periods and contact routes all follow the same posture described here.
Cookies on rezkibet maintain your active session and save display preferences. They are scoped to this domain only. You can clear them through your browser settings at any time without losing your account data.
Session data and access logs are used to flag unusual login patterns. If we detect an access anomaly, we may require re-verification through the contact method registered to your account.
We keep account records while your account is active and for a further period as required by the applicable rules in the region where access is permitted. After that window, records are deleted on a scheduled basis.
When this policy changes, the updated version appears on this page with a revised date at the top. Continuing to use your account after an update means you have seen the revised terms. Contact support if you have questions about any change.
These are the data and privacy questions we receive most often through live chat and support email. If your question is not answered here, the support routes in the section above connect you to the team directly.
We collect the details you submit at registration — your email address, contact information and the payment method you choose. We also record session data like device type and connection region to protect your account from unusual access patterns.
No. When you deposit through OVO or ShopeePay, we record the transaction reference and amount to match it to your account wallet. We do not store your e-wallet login, PIN or any credential from those services.
Log in and open the account dashboard — the profile section shows your stored contact details, registered payment methods and transaction records. For a full data summary, send a request to our support email with your account ID included.
Yes. Send a written deletion request to the support email address shown in your account dashboard under Help. Include your account ID and registered email address. Processing follows our retention schedule and the rules applicable in your permitted region.
Game studios like Pragmatic Play and PG Soft provide game content through their own platforms. Interaction data within those game environments may be handled under their own terms. Our policy covers what rezkibet itself collects on rezkibet.
Open account settings after login and edit the relevant fields directly. If the field is locked or the change involves your registered email address, submit a correction request via live chat or support email with your account ID as reference.